1 Overview
This Privacy Policy explains how ClassBet ("we", "us", "our", "the platform") collects, processes, stores and protects the personal information of players registered on classbet.ws. ClassBet is committed to handling all personal data responsibly, transparently and in accordance with applicable data protection principles.
By registering a ClassBet account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please stop using ClassBet and contact our support team to close your account and arrange deletion of your data.
This Privacy Policy should be read alongside the ClassBet Terms and Conditions and the Responsible Gaming page, which together form the full agreement between ClassBet and its players.
ClassBet does not sell, rent or trade your personal data to any third party for marketing purposes, under any circumstances.
2 What We Collect
ClassBet collects information in three main ways: information you provide directly, information generated automatically by your use of the platform, and information we receive from third parties for verification purposes.
Information You Provide
- Registration details: Full legal name, date of birth, gender, residential address, email address and Pakistani mobile number
- Identity documents: CNIC (Computerised National Identity Card), passport or other government-issued identification when requested for verification
- Financial information: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), IBAN for IBFT transfers, and Visa/Mastercard card details submitted for deposits or withdrawals
- Communications: Messages sent to ClassBet support via live chat, email or any other channel
- Responsible gaming preferences: Deposit limits, session time settings and self-exclusion requests made within your ClassBet account
Information Generated Automatically
- Device type, operating system and browser version
- IP address and approximate location at the time of access
- Login timestamps and session durations on ClassBet
- Betting history, casino game history, stakes, odds accepted and outcomes
- Deposit and withdrawal transaction records, including amounts and timestamps
- Pages visited and navigation paths within classbet.ws
- Bonus claims, wagering activity and promotion usage
Information from Third Parties
- Identity verification results from our KYC (Know Your Customer) service provider
- Fraud and risk signals from payment processors when you make a deposit or withdrawal
- Responsible gaming database checks to confirm you do not have an active self-exclusion on record
| Data Category | Collected | Stored Encrypted | Shared with Third Parties |
|---|---|---|---|
| Name & Contact Details | Yes | Yes | KYC only |
| CNIC / Identity Documents | Yes | Yes | KYC only |
| Payment Method Details | Yes | Yes | Payment processor |
| Betting & Gaming History | Yes | Yes | Never |
| Device & IP Data | Yes | Yes | Never |
| Support Communications | Yes | Yes | Never |
3 How We Use Your Data
ClassBet uses the personal data it collects strictly for the purposes listed below. We do not use your data for any purpose that is incompatible with why it was originally collected.
Account Management
Your registration details are used to create and maintain your ClassBet account, authenticate your logins, process your bets and casino wagers, and manage your PKR wallet balance. Without this data, we simply cannot provide you with the service.
Identity Verification and Fraud Prevention
ClassBet is required to verify the identity of players before processing withdrawals above a certain threshold. Your CNIC or passport details are used exclusively for this purpose. ClassBet also uses device, IP and behavioural data to detect unusual account activity, prevent duplicate accounts and identify potential fraud or money laundering. This protects every player on the platform, including you.
Payment Processing
Your mobile wallet and banking details are used solely to process deposits into and withdrawals from your ClassBet account. Payment details are transmitted to our payment processing partners through encrypted channels and are never stored in plain text on ClassBet servers.
Customer Support
When you contact ClassBet support, your account details and the content of your communication are used to investigate and resolve your query. Support conversations are recorded and retained for quality assurance and to build a history of interactions that helps our team assist you more efficiently in future.
Responsible Gaming
ClassBet uses your gaming history and account activity to monitor for patterns that may indicate problem gambling behaviour. If our systems identify an at-risk pattern — such as rapidly increasing bet sizes or unusual session lengths — a ClassBet team member may reach out to you proactively to offer support. Your responsible gaming preferences (deposit limits, session reminders, self-exclusion requests) are stored and enforced as part of our commitment to player welfare.
Platform Improvement
Anonymised and aggregated usage data helps the ClassBet team understand how players navigate the platform, which games are most popular, where technical issues arise and what features would be most beneficial to develop. This data does not identify individual players and is used purely for internal product development purposes.
Legal and Regulatory Compliance
ClassBet retains certain transaction and account records to comply with its legal obligations. These records may be disclosed to relevant authorities if ClassBet is required to do so by a valid legal process.
4 Legal Basis for Processing
ClassBet processes your personal data on the following legal grounds:
- Contract performance: Processing your account registration details, bets, casino activity and financial transactions is necessary to deliver the service you signed up for. Without processing this data, ClassBet cannot fulfil its contractual obligations to you.
- Legitimate interests: Fraud prevention, security monitoring, responsible gaming surveillance and platform analytics are carried out on the basis of ClassBet's legitimate interest in operating a safe, secure and compliant platform for all players.
- Legal obligation: Identity verification, transaction record-keeping and cooperation with law enforcement are required by applicable law. ClassBet processes data for these purposes to fulfil its legal obligations.
- Consent: Where ClassBet sends you promotional communications about bonuses, new features or special offers, it does so on the basis of your consent, which you can withdraw at any time through your account settings or by contacting support.
5 Data Sharing
ClassBet does not sell, rent, share or otherwise transfer your personal data to any third party for their own marketing purposes. Full stop. Data is shared with third parties only in the following strictly limited circumstances:
Service Providers
ClassBet works with a small number of carefully selected service providers who process data on our behalf. These include our KYC identity verification partner, our payment processing partners (who handle Easypaisa, JazzCash, NayaPay and banking transactions) and our technical hosting provider. All service providers are bound by strict data processing agreements that prohibit them from using ClassBet player data for any purpose other than the specific service they provide to us.
Responsible Gaming Databases
Where required, ClassBet checks player details against responsible gaming self-exclusion databases. Information is submitted to these databases only when a player requests self-exclusion from ClassBet.
Legal Requirements
ClassBet may disclose personal data if required to do so by a court order, regulatory authority or other lawful legal process. In such cases, ClassBet will disclose only the minimum data required to comply with the request and will notify the affected player where legally permissible to do so.
ClassBet will never disclose your data to advertisers, data brokers or other betting platforms. If you ever receive a communication claiming to be from ClassBet that asks for your personal details, treat it as suspicious and contact our support team directly.
6 Data Retention
ClassBet retains your personal data for as long as your account remains active or as long as is necessary to fulfil the purposes for which it was collected. Below is a summary of our key retention periods:
- Active account data (name, contact details, preferences): Retained for the duration of your ClassBet account plus six years after closure
- Financial transaction records (deposits, withdrawals, bet history): Retained for seven years from the date of each transaction, in line with financial record-keeping requirements
- Identity verification documents (CNIC, passport scans): Retained for five years after account closure
- Support communications: Retained for three years from the date of the most recent communication
- Technical logs (IP addresses, login records): Retained for twelve months
- Self-exclusion records: Retained for seven years to prevent re-registration during an exclusion period
When data is no longer required, ClassBet deletes it securely using industry-standard methods. On request, ClassBet can provide confirmation that your data has been deleted.
7 Security Measures
Protecting your data is something ClassBet invests in seriously. Pakistani players trust us with their identity documents, mobile wallet details and banking information — that trust is not something we take lightly.
Technical Security
- All data transmitted between your device and ClassBet servers is encrypted using 256-bit SSL (TLS 1.3)
- Passwords are hashed using bcrypt with salting — they are never stored in readable form
- Payment details are tokenised by our payment processor and never stored in plain text
- ClassBet servers are hosted in secure data centres with physical access controls and 24/7 monitoring
- Regular penetration testing and vulnerability scanning are conducted by independent security specialists
- Database access is restricted to authorised personnel on a strict need-to-know basis
Operational Security
ClassBet staff who handle player data undergo background checks and regular data protection training. Access to player data is logged and audited. Staff accounts use multi-factor authentication. Any staff member found to have accessed player data without authorisation is subject to immediate disciplinary action.
What You Can Do
The security of your ClassBet account also depends on you. Use a unique, strong password for your ClassBet login that you do not use on any other platform. Never share your login credentials with anyone. Log out of ClassBet when using a shared device. If you suspect your account has been accessed without your permission, contact ClassBet support immediately.
ClassBet will never ask for your password by email, SMS or live chat. Any message asking for your ClassBet password is not from us.
8 Cookies and Tracking
ClassBet uses cookies and similar tracking technologies on classbet.ws. Cookies are small files stored on your device that help the platform remember your preferences and improve your browsing experience.
Essential Cookies
These are necessary for classbet.ws to function. They maintain your logged-in session, remember your language preference and handle basic security functions. You cannot disable essential cookies without breaking core platform functionality.
Analytical Cookies
These help ClassBet understand how players use the platform — which pages are visited most, where players spend the most time and where technical errors occur. The data collected is anonymised and aggregated. Analytical cookies can be disabled via your browser settings.
Functional Cookies
These remember your preferences within ClassBet, such as your preferred game view or table stakes. Disabling them means the platform will not remember your settings between sessions.
You can manage your cookie preferences at any time through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling certain cookies may affect how ClassBet functions for you.
9 Your Rights Over Your Data
As a ClassBet player, you have clear rights over the personal data we hold about you. Here is a summary of those rights and how to exercise them:
To exercise any of these rights, contact ClassBet at support@classbet.ws with the subject line "Data Rights Request" and include your registered mobile number. ClassBet will respond within 30 days.
10 Minors
ClassBet is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If ClassBet discovers that personal data has been submitted by a person under 18 — whether through a misrepresented registration or any other means — the account will be immediately closed, all balances forfeited, and all personal data associated with that account will be deleted.
If you are a parent or guardian and believe that a minor has registered on ClassBet, please contact us immediately at support@classbet.ws. We will investigate and act within 24 hours of receiving a credible report.
Providing false information to circumvent the 18+ age requirement is a serious breach of ClassBet's Terms and Conditions and may constitute fraud.
11 Changes to This Privacy Policy
ClassBet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law or platform features. When material changes are made, registered ClassBet players will be notified via the mobile number or email address on their account before the changes take effect.
The "Last Updated" date at the top of this page will always reflect when the most recent revision was published. We encourage you to revisit this page periodically. Continued use of ClassBet after any changes to this Privacy Policy are published constitutes your acceptance of the updated policy.
Minor clarifications or corrections to wording that do not change the substance of this policy may be made without advance notice.
12 Contact Us About Privacy
If you have any questions about this Privacy Policy, how ClassBet handles your personal data, or you want to exercise one of your data rights, you can reach our privacy team through the following channels:
- Email: support@classbet.ws (subject line: "Privacy Query" or "Data Rights Request")
- Live Chat: Available 24/7 within your ClassBet account dashboard
When contacting ClassBet about a privacy matter, please include your registered mobile number so our team can locate your account and handle your request efficiently. ClassBet aims to acknowledge all privacy-related queries within 24 hours and to provide a full response within 30 days. Complex requests — such as full data access requests — may occasionally require additional time, in which case we will keep you informed of progress.
If you are not satisfied with how ClassBet has handled your privacy concern after raising it with our team, you may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction.
